Coronavirus / COVID-19!
Note: Social distancing is NOT required for private groups.
Note2: My Chauffeur does not use coronavirus tracking platforms (contact tracing) to report to public health officials, like some ride-share companies do. Your rides are private. Whether these tracking platforms are beneficial to you or not, is not for us to say. This is simply a notice that we (and services like ours) do not use them. Learn more
The health and safety of our guests and employees is our top priority. As we begin to resume tour operations we are following rigid health and sanitizing practices.
We are actively following the guidance of Government officials and the
World Health Organization (WHO) to help ensure the actions we are taking are in line with the latest recommendations.
Currently, any tours from Portland will run as planned. However, we understand that many
guests will be unable to travel or will need to reschedule their trips.
What is our Cancellation policy?
Our official cancellation policy for 2020 has been that tours are non-refundable. However, in these
unprecedented times, we’d like to offer you a completely refundable tour with just a 3-hour requirement. We are also happy for you to gift this to a friend.
Please email us at admin@tourportland.com if you need to postpone your trip.
My Chauffeur remains open for business, travel is not restricted and, according to authorities, the risk of exposure in Portland is still relatively low. My Chauffeur will continue monitoring developments, posting here and communicating with clients whose activities may be disrupted. We will follow all guidance from local, state and national public health officials.
Currently (as of 4/25/20),
During flu season and the potential Coronavirus pandemic, health departments are recommending:
Note2: My Chauffeur does not use coronavirus tracking platforms (contact tracing) to report to public health officials, like some ride-share companies do. Your rides are private. Whether these tracking platforms are beneficial to you or not, is not for us to say. This is simply a notice that we (and services like ours) do not use them. Learn more
The health and safety of our guests and employees is our top priority. As we begin to resume tour operations we are following rigid health and sanitizing practices.
We are actively following the guidance of Government officials and the
World Health Organization (WHO) to help ensure the actions we are taking are in line with the latest recommendations.
Currently, any tours from Portland will run as planned. However, we understand that many
guests will be unable to travel or will need to reschedule their trips.
What is our Cancellation policy?
Our official cancellation policy for 2020 has been that tours are non-refundable. However, in these
unprecedented times, we’d like to offer you a completely refundable tour with just a 3-hour requirement. We are also happy for you to gift this to a friend.
Please email us at admin@tourportland.com if you need to postpone your trip.
My Chauffeur remains open for business, travel is not restricted and, according to authorities, the risk of exposure in Portland is still relatively low. My Chauffeur will continue monitoring developments, posting here and communicating with clients whose activities may be disrupted. We will follow all guidance from local, state and national public health officials.
Currently (as of 4/25/20),
- Private groups can sit together. You are NOT required to maintain social distancing within our vehicles.
- Public tour groups (mixed-group tours) - (if applicable) are required to maintain social distancing inside our vehicles (6 feet must be maintained at all times; however, members of the same group are exempt.) This social distancing requirement will determine minimum and maximum person requirements per vehicle. My Chauffeur is required to make sure public tour groups maintain 6 feet distance within our vehicles. However, we are not required to assign a designated person to do this; therefore, Participants will be required to self-regulate, and maintain their own social distancing.
- You voluntarily assume all risks related to exposure to COVID-19. See disclaimer below.
- Face masks will be suggested for all participants inside our vehicles. Wearing of face masks is appreciated but not required. Participants must supply their own masks.
- Guests will swipe their own payments cards, as they will no longer be handled by employees. Signatures will not be required.
- Drivers will be trained to pay attention to and to disinfect high-touch areas. Seats, armrests and handles will be wiped down between stops. To the extent possible, we will provide hand sanitizer within our vehicles.
- Wineries, breweries, distilleries and other establishments will have their own requirements which may be the same or different than ours.
- "An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By using My Chauffeur services, you voluntarily assume all risks related to exposure to COVID-19."
During flu season and the potential Coronavirus pandemic, health departments are recommending:
- Avoiding groups of people (ie: mixed-group services)
- Small and large groups are ALWAYS private unless requested otherwise. Reduce your risk by taking advantage of a private service.
SAFETY STEPS:
Some safety steps we are taking to reduce risk are as follows:
Some safety steps we are taking to reduce risk are as follows:
- Require employees to stay home when sick.
- Employees are instructed to sneeze or cough into their shirt sleeve or disposable tissue - not their hands - and immediately dispose of tissue and wash hands.
- We will encourage everyone on the tour to sneeze or cough into their shirt sleeve or disposable tissue - not their hands - and immediately dispose of tissue and wash hands. Read this.
- Employees will frequently wash their hands and are discouraged from handshaking. During any epidemic or pandemic, handshaking will be forbidden.
- Surgical or N-95 face masks are encouraged or mandatory to be worn or handy in case needed, depending on the severity of the disease outbreak.
- For tours not in charter buses; alcohol wipes on surfaces people typically touch, WILL take place before and during your tour in all My Chauffeur vehicles.
- To the extent possible, disinfectant wipes and hand sanitizer will be available to you during your tour.
We encourage you to check regularly for updates from the health authorities and resources below.
See our Coronavirus coupon for 25% discount!
Local Portland/Oregon resources with regular updates on COVID-19 include:
- Portland Bureau of Emergency Management
- Oregon Health Authority
- Multnomah County
- Portland International Airport
- Travel Oregon COVID-19 Toolkit
National and international resources related to COVID-19 that may also be helpful include:
- CDC’s Travel Advisories and Guidelines
- WHO’s Travel Recommendations and Guidelines
- U.S. Dept. of State’s Travel Advisories and Guidelines
- CDC’s Travel: FAQ Section
"Go safe, and now tread we a measure, with My Chauffeur."