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(please print for reference; these
instructions will also be sent to you with your email confirmation, if
applicable)
PDX INSTRUCTIONS – ‘Where
to find your awaiting vehicle at PDX’:
"It's Easy"
Instructions on how to locate your reserved vehicle after arrival at PDX are
below:
(please
print for reference)
K
PDX arrivals meet your chauffeur & vehicle at ground transportation,
'Reserved Vehicles',
located just outside of baggage claim on the lower level roadway. Follow
the 2 steps below.
-
Follow the signs to baggage claim (terminal lower level);
and exit the terminal through baggage claim.
-
Once outside on the roadway; cross to island #3 to
get to 'Reserved Vehicles' and your awaiting vehicle; a ½ minute walk.
The passenger's name will be displayed on a sign at the awaiting vehicle
and chauffeur.
The vehicle
should be waiting for you on arrival, but you may call
My Chauffeur at baggage claim or while exiting the terminal if you would
like to check the status of your reserved vehicle.
If you have problems locating 'Reserved Vehicles', ask a
Traffic Assistant or the information booth at commercial lane #4 to ask
where ‘Reserved Vehicles’ is located, or call My Chauffeur directly at
503-969-4370.
K
Always telephone My Chauffeur at the airport if for any
reason your vehicle has not arrived or if you have been delayed. If you
cannot locate your vehicle; you must call My Chauffeur for help, otherwise
the cancellation policy will apply (see below). Terms & Conditions are
below.
WAIT TIME POLICY/MISC.: The chauffeur will wait at PDX for one (1)
hour; 1 hour 15 minutes for international flights; after the passenger's
flight touches down. If it takes the passenger longer than this to meet
their vehicle, they must call 503-969-4370 to retain their vehicle and avoid
being charged for a No-Show. Wait time charges after this time are $1.00
per minute. My Chauffeur monitors the status of all incoming flights. For
pick-ups going to PDX, wait time charges after 10 minutes are $1.00 per
minute.
* PRICING TERMS/CONDITIONS:
Service is available 24/7. Our office hours are 7 am
- 8 pm, M-F, and 8 am - 6 pm Saturday. Our office is
closed Sundays.
A 24 hour or more advance reservation is recommended.
STOPS EN-ROUTE: Town Car $5-$15 per stop (hourly reservations excluded);
base charge is based on the furthest stop.
For no-signature accounts (if
applicable); we will send the credit card receipt via e-mail the day after
the final reservation date.
VEHICLE REQUEST: to guarantee a vehicle request, additional charges apply.
COUPON:
Coupon presentation at p/u loc. required to be valid.
Custom rates may apply in inclement
weather (snow, ice etc.). 5% of total cash discount applies.
Gas surcharge may
apply.
For airport service pick-ups between 11:00 PM and 12:59 AM, a $15.00 service
fee applies. For airport service pick-ups between 1:00 PM and 2:59 AM, a
$20.00 service fee applies. For airport service pick-ups between 3:00 AM and
3:59 AM, a $10.00 service fee applies.
Round-trip rates are double the one-way
rate. Restrictions may apply on all specials and are not guaranteed.
Major holidays require a 20%
surcharge.
TIME OF ARRIVAL AND DEPART: The Company does not agree to
arrive at or depart from any point at a specified time, but will endeavor to
maintain the schedule agreed upon.
All pickups are in Cadillac or Lincoln
Town Car sedans, or SUV. Our vehicles are not always marked on the
outside. At PDX, look for your name on a sign at the vehicle, as mentioned
above. Large capacity limousines are available for extra
people up to 22 or more or extra luggage. Please inquire about cost.
CANCELLATION
POLICY: All Trips May Be Cancelled By Customer Within 24 Hours Of
Reservation Confirmation With No Penalty. My
Chauffeur will attempt to re-confirm your reservation before the res. date
by contact phone #. If we are unable to contact you for whatever reason to
re-confirm; the reservation is still contractually valid, confirmed and
secure. You may re-confirm your
reservation at any time. The chauffeur will re-confirm with the customer
the 2nd pick-up time and location (if applicable) during the 1st
pick-up. If your flight is cancelled, the passenger must call My
Chauffeur to cancel or confirm their new flight #. If any cancellation
occurs less than two hours before a scheduled pick-up time, full charge
equal to the cost of the trip plus the 20% service fee, is charged to the
customer’s credit card. The final decision with cancellation matters lies
with My Chauffeur. |
