are many variables in providing airport transportation. When it comes to
services requested of us, preferences vary widely. But one request
pervasive throughout is the request to be on-time.
Our guarantee policy is as follows:
Transportation Service guarantees that every vehicle will report no later
than the pre-arranged pick up time, minus a grace period of 15 minutes.
If you plan your trip to arrive at
the airport at least 2 hours (2.5 for international flights) before flight
departure, and you arrive at the airport late due to our arriving late
(minus the grace period) and
you miss your flight, My Chauffeur will 'comp' your trip to the airport
as well as from the airport back to your original pickup location.
Or you are entitled to receive a comparable trip at a future date on a
complimentary basis at your convenience.
plan on arriving at PDX about 2 hours before departure time and you should
avoid all transportation issues and stress.