TERMS  -  EXECUTIVE-CLASS TOWN CAR & LIMO

• Automatic 20% chauffeur gratuity applies.  Up to 8% gas surcharge & 6% cash discount applies.  Limo & chauffeur service. 

• CASH PAYMENTS: Exact change is required as the driver carries no change.

   

  • Executive-class town cars/SUVs/Limos are clean & not smoked in.

  • Executive-class SUV for business travelers comes with these options:

    • Mobile office (electric outlet for laptop, cell phone etc.), reading lamps, 1 custom walnut bar with stainless steel.  Full-tint windows, TV & Moon/Sun Roof, leather/leatherette seating, complimentary water, soft drinks, ice & 'black tie' chauffeur...

  • We will be on-time at your scheduled pickup location or your next ride is free! For details, see the On-time Guarantee Policy.

  • The professional chauffeur will be wearing a suit & tie. 

  • Private service is guaranteed.  You will get all the advantages of our premium service. 

• 10% additional discount applies for the following:

  • Students

  • Seniors

  • Military/Ex-military

  • Unemployed

  (discounts may be combined with the 1st time user discount; 30% max. discount)

Please specify on the on-line reservation form or to the booking agent that you are requesting the premium Executive-Class service.  View Vehicles.  

Book It.

• CANCELLATION POLICY: All Trips May Be Cancelled By Customer Within 24 Hours Of Reservation Confirmation With No Penalty.  If your flight is cancelled, the passenger must call My Chauffeur to cancel or confirm their new flight # at least 2 hours before scheduled PDX landing time.  If any cancellation occurs less than two (2) hours before a scheduled pick-up time, full charge equal to the cost of the trip plus the 20% service fee, is charged to the customer’s credit card.  2-hour cancellation notice must be by phone call or text message and must be confirmed with cancellation #.  Email cancellations will not be accepted.  The final decision with cancellation matters lies with My Chauffeur.

UNIVERSAL TERMS & CONDITIONS

• Other terms/conditions:

   

  • Service is available 24/7.  Our office hours are 7 am - 8 pm, M-F, and 8 am - 6 pm Saturday.  Our office is closed Sundays.  A 24 hour or more advance reservation is recommended. 

  • Custom rates may apply on Saturdays 9AM-6PM

  • Quoted on-line rates are not guaranteed; please confirm pricing.  My Chauffeur will endeavor to maintain as accurate the on-line prices quoted.  Please call for your specific rate. Custom rates may apply on Saturdays 9AM-6PM or in inclement weather (snow, ice etc., see below), or to advance book.

  • For airport service pick-ups between 11:00 PM and 12:59 AM, a $15.00 service fee applies for town car. For service pick-ups between 1:00 PM and 2:59 AM, a $20.00 service fee applies. (custom rate applies for pickups outside of the Portland Metro Area).

  • For airport service pick-ups between 3:00 AM and 3:59 AM, a $10.00 service fee applies (custom rate applies for pickups outside of the Portland Metro Area).

  • Round-trip rates are double the one-way rate.

  • Restrictions may apply on all specials and are not guaranteed until confirmed.

  • Downtown to downtown basic town car special: $35.00 (or $50/hour; 2 hr. min.) rate applies. 

  • Major holidays require a 20% surcharge. 

  • RIGHT TO SUBSTITUTE EQUIPMENT: The Company has the right, at its sole discretion, to substitute equipment from our fleet or from other companies in order to fulfill this reservation agreement, but will endeavor to maintain the vehicle agreed upon.  The substituted equipment is guaranteed to accommodate your groups person # as reflected in the reservation agreement; but is NOT guaranteed to be the same type of vehicle.  Discounts may apply for substituted equipment not in the same 'category' as the scheduled vehicle.

  • TIME OF ARRIVAL AND DEPART: The Company does not agree to arrive at or depart from any point at a specified time, but will endeavor to maintain the schedule agreed upon. 

  • All pickups are in Cadillac or Lincoln Town Car sedans, SUV, or other described limo. 

  • Our vehicles are not always marked on the outside.  At PDX, look for your name on a sign at the vehicle, as mentioned above.  

  • Town Cars do not operate during snow/ice weather.  AWD advanced booked Denali rates apply.

  • Note: For all destinations; the return trip (if applicable) to the original pickup location is complimentary.  Variable wait time charges at the destination apply. Hourly service excluded.

   

  Pricing breakdown is as follows:

• Hourly/Charter Limo Service/Rates (site re-direct to www.TourPortland.com) from PDX -- $50.00/Hr. & Up (minimum hours apply; rate begins from flight touch-down)

• Non-PDX service:

• Pick-ups from 10:00 PM; 35% service fee may apply, call for your specific rate.

• Saturdays and Sundays 9AM - 6PM for all reservations - Charter Rate minimum or custom rate applies for non-PDX service.

• Minimum limousine charges apply for Friday and Saturday evenings - after 6PM, $250 minimum.

24/7 Service - My Chauffeur Office Hours

503-969-4370  |  877-692-4283

(intnl: +1.503.969.4370)

Monday - Friday

7am - 8pm

Saturday

8am - 6pm

 Sunday

closed

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