TESTIMONIALS / COMMENTS
At the conclusion of each airporter, we send out a comment card to our guests to comment on their service, if desired. This comment card is designed to help with the continual improvement of our service to you and will help us provide better airporters. We have added their comments below. The comment cards used are structured as follows: Guests are asked to respond the the following questions - 'How was your service/chauffeur?' Then 'Do you have any suggestions on how we can improve our service?' We sometimes respond with a reply.
If you prefer; you may submit an on-line testimonial at any time for tours or for any other type of reservation including airporters; we appreciate all feedback.
Dear My Chauffeur Airporter,
Tom was very personable and interesting, which made the trip go even faster.
OVERALL RATING - Excellent
Dear My Chauffeur Airporter,
Both of the drivers were very personable and very helpful. I felt bad for the driver on the return leg of our trip because the car she brought was simply not large enough for all 4 passengers and all of the luggage. As often happens when you travel to Hawaii, we had an additional suitcase and an additional duffel bag when we came back. The girls had to sit in the back with the duffel bag across their laps. This was in no way the fault of the driver - we should have communicated better with you but we had assumed we would have the same car and driver as we had when we left. Lesson learned for us! I hope the tip that was included with the payment when we flew out was split amongst the two drivers - that was the intent.
There was a bit of confusion when we arrived in Portland on the 14th, we were looking for the Denali and didn't realize we should have been looking for a town car. There was an announcement, but the airport sound system cut out right when they were announcing exactly where to meet the car! We found the car and driver, tho, and it was all good. I appreciated the patience of the driver.
We thank you again, your services prevented a lot of stress for me on this vacation!
Anonymous
OVERALL RATING - Excellent
MY CHAUFFEUR REPLY: Please, always look for your name on a sign at the vehicle rather than for a particular vehicle or a particular type of vehicle and call us at 503-969-4370 if you have any questions at the airport.